Having problems? Here are the answers to the most common problems.
Documentation of the FIDE Data Exchange Format, Tournament Report File (TRF16).
What to do when a player is in the Lobby but unable to play?
How to Delete and tidy up unused tournaments.
Step by step instructions to reset your password and Sign in.
Learn more about Age groups and how to edit your Year of birth.
What is Tornelo rating and what ratings can I use for my Events?
Step by step instructions to merge two profiles on Tornelo.
Making moves for players during a game.
Children can't receive emails.
How to submit for ratings on a date in the past.
A guide on how to import a Tornelo tournament into Swiss Manager.
Did you get the message "Email has already been taken"?
Gender or Age group is missing.
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