Resetting your Password

Step by step instructions to reset your password and Sign in.

A User may need to Reset their password for the following reasons:

  • To change a lost or forgotten password
  • To create a password for an account that was created by invitation

Here are the steps to reset your password:

1. Go to

2. Type in the email address associated to your account and click Continue

3. Check your email inbox and spam folder to find an email with the subject line “Tornelo: Reset your password” containing a link to reset your password

4. Click Reset password

5. Change your password, confirm it. Click Change.

6. You will be automatically signed in and see a message confirming that your password has been changed successfully

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